Auto-rejection for candidates in screening
To enhance the candidate experience, our auto-reject candidates feature ensures that applicants who remain in the screening stage for too long receive timely responses for jobs they've applied to.
You can manage the auto-reject settings under workflow and pipeline settings. The feature is turned off by default for each pipeline and can be turned on in each pipeline.
How to adjust your auto-reject settings
Select frequency or deactivate: Set the time to send auto-rejection messages to candidates in screening. You can also turn off auto-rejection. Adjust settings for each pipeline separately.
Customise your rejection message: Candidates will be rejected using the ‘Quick Reject’ feature and will receive the automated message for Rejected after Application.
Cancel pending rejection: In the candidate overview you can see when a auto-rejection is scheduled and remove it if needed, before it will be sent.
Automatic activation of auto-reject after company inactivity
The Auto-Reject feature will automatically activate for companies with online jobs that have been inactive for 90 days.
This Auto-Reject feature ensures candidates receive responses without excessive delays and helps companies maintain candidate experience standards, even during periods of account inactivity.
How does it work?
After 90 days of inactivity, the auto-reject feature is turned on with a default rejection period of 3 weeks for candidates who are in screening across all jobs.
A notification email will alert you that auto-reject has been enabled. This notification includes the number of candidates at risk of auto-rejection after 3 weeks.
If you don't take any action, candidates who remain in the screening stage in your account will receive an automated rejection email.
To prevent automatic rejections, you must adjust your auto-reject settings for all pipelines or move candidates from the screening stage.