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How to Contact Us for Further Assistance

Didn't find what you were looking for?

For all enquiries that could not be answered via our Help Centre, please contact us. Here is how to reach us:

Email Support

For individual assistance, we recommend reaching out to our dedicated support team via email. You can send your questions, concerns, or feedback to contact@join.com. Our support team is ready to assist you and will get back to you as soon as possible.

In-App Chat (premium only)

We additionally offer an in-app chat for all premium users.

You can access our in-app chat by clicking on your name at the bottom left and selecting the "Help & Support" area. The chat window will then open on the right-hand side.

Remember, we are here to assist you every step of the way. Your satisfaction is our priority, and we appreciate your feedback.